Privacy Policy
What we collect when you send an inquiry, how it is used, and how to have it removed.
Last updated: October 2026
1. Who We Are
Friway ("we", "us") manufactures and exports epoxy colored sand and self-leveling epoxy flooring systems. This Privacy Policy explains how we handle personal information collected through this website (www.friwaychem.com).
2. Information We Collect
We only collect information you voluntarily provide or that is strictly necessary to operate the site:
- Inquiry data — name, company, email, country and message content you submit through our inquiry forms or email us directly.
- Usage data — aggregate traffic statistics (pages visited, approximate region, device type) collected by Cloudflare Web Analytics, a measurement script our hosting setup adds to each page.
- Analytics — this site loads Google Analytics only after you accept: if you never choose, or you decline, no Analytics request is made from this visit. Accepting also enables it on later visits until you change your choice in Cookie settings.
3. How We Use It
- To respond to your inquiries, quotations and sample requests.
- To improve our products, documentation and website content.
- We do not sell, rent or trade your personal information to third parties.
4. Cookies
We set cookies only where required for basic functionality. Your choice on the cookie notice (accept or decline) is kept on this device in localStorage for 180 days, after which we ask again. That record holds nothing but the choice and a timestamp.
The services named above can set their own cookies or similar identifiers when they run. We do not control those cookies; each provider's own privacy terms apply. Analytics is gated behind your choice, so declining (or never choosing) keeps it from loading on this and later pages; but it does not switch off the measurement script our hosting adds to each page (see “Usage data” above) — that one is injected by the platform, not by this site's code. You can disable cookies in your browser settings at any time without losing access to public pages.
5. Data Retention & Security
Inquiry records are kept for as long as needed to serve your business relationship with us, then deleted. Data is stored on secured servers (Supabase / cloud infrastructure with access control). No payment card data is ever collected on this site.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing sales1@friway-control.com. We respond within 30 days.
7. Contact
Questions about this policy? Contact us atsales1@friway-control.com or via ourcontact page.