Epoxy flooring installation in progress on a prepared concrete slab

Frequently Asked Questions

Questions buyers actually ask, answered by the people who mix the batch. The numbers behind them come from the same tables our quotations use.

16+Years manufacturing
40+Countries exported
5,000+Projects delivered
10,000+ tAnnual output
01 / 4 answers

Cure, timing and return to service

How long until I can walk on the floor?

About 8 hours for foot traffic; light service from 24 hours, and full cure at 7 days at 20 °C before heavy traffic or chemical exposure.

When can a forklift, racking or hot tyres go on it?

Full cure at 7 days at 20 °C is the general rule, and several builds are stricter than that: a garage or warehouse system that will see pallet trucks or hot tyres has its own lighter-load and full-load timings printed on that product page. Early entry does not just scratch a floor, it leaves permanent deformation in a film that has not cross-linked yet, so we would rather you wait than trust a calendar.

Does a cold or damp workshop change those times?

Yes, and not proportionally. Below the temperature band printed on the product page the cure stalls instead of merely slowing, and a slab sitting below the dew point will blush the surface while it is still wet. Tell us the season, the room temperature and whether the building is heated before we schedule a batch — the same material behaves differently in a January shed and a July warehouse.

Can I shorten the schedule with a heater or a fan?

Gentle warmth in the slab is the useful direction; a fan aimed at a fresh pour is not. Air movement across a wet film pulls heat out of the surface faster than the body of the coating cures, which is how you get a skin that reads dry on top and stays soft underneath — and a hard skin over a soft film is exactly what wheels and point loads dent.

02 / 5 answers

Substrate and installation

What does the slab have to look like before resin goes on?

Sound, dry and mechanically abraded. Diamond grinding opens the pore structure and removes laitance, old sealer and any curing membrane; acid etching is not a substitute, because it leaves the surface chemically altered and still smeared. Resin bonded to contamination lifts in sheets, and that failure shows up weeks later under your customer rather than on the day.

How do you know a slab is dry enough — a day count or a reading?

A reading. New concrete is normally left to cure for weeks before a resin goes on it, but the number that gates the pour is a moisture measurement taken through the slab, not the age of the pour; a slab that was sheeted with plastic can read compliant while still holding water. Where the slab sits on grade without a working damp-proof membrane we treat it as something to measure rather than assume.

Can it go over existing tiles or an old floor?

Often yes, over sound, well-bonded ceramic, quarry, porcelain or most vinyl, once the glaze is abraded and the surface degreased. What it will not do is rescue a hollow or debonded tile, or bond to foam-backed adhesive, so those come up first. Expect a build-up of a few millimetres, which means door undercuts and thresholds get planned before you order — and in a building of a certain age the tile adhesive itself wants a survey before anyone grinds it.

Can it be used over radiant floor heating?

Our flexible UV-resistant self-leveling epoxy is designed for heated and sunlit floors.

Is this a DIY product?

It is a two-part, metered resin system, and the unforgiving part is timing rather than strength: the mix ratio is weighed, the open time decides how much area you can close in one pass, and a broadcast has to go in while the bed is still wet. A mistake is not a patch, it is a grind-out. We supply material and build-up; contractors install it — and a buyer who has never laid one should order a trial set before a container.

03 / 4 answers

Use, durability and appearance

Is it slip-resistant in wet areas?

Slip behaviour here is a texture decision, not a certificate. A fine aggregate or a salt-and-pepper build reads smooth under dry shoes and stays underfoot-satisfactory when damp, while a graded or full broadcast is what a wash-down bay, a ramp or an open deck wants. We specify texture by how the floor will actually get wet rather than by quoting a rating we have not tested ourselves.

Will the colour change in sunlight?

Be precise about what a UV-stable topcoat buys. A standard clear epoxy will amber under direct sunlight — that is chemistry, not a quality defect — and a UV-stable wear coat resists that movement. Neither makes a colour permanent under UV, so a floor in a sunlit atrium should be specified with that trade in mind rather than promised something else.

Can a damaged floor be repaired?

Yes, and honestly: visibly. The workable repair runs to a planned line — a bay, a joint, a change of room — rather than blending around a scuff, because a seamless film has no grout line to hide a repair edge behind. Where the room is prominent, keep material from the same pigment lot.

Does a high-gloss floor show footprints and slab defects?

A reflective build reports on the slab beneath it. Ridges of laitance, a patched corner, a joint filled and never levelled — all of it reads through gloss under ceiling lighting, and a mirror finish also shows every footprint until the room walks it in. That is why preparation here is a grinding step rather than a cleaning step, and why the flatness you get is mostly the flatness you handed over.

04 / 4 answers

Indoor air, hygiene and paperwork

Is it safe for indoor air quality?

Yes — where a build publishes a VOC figure it sits between 2 and 8 g/L, the cementitious levelling compound at the low end and the garage broadcast at the high end, and the indoor builds that carry an emission classification show French A+. Most odour is released during application and for the first day after, and ventilation is what clears it; walk-on is a same-day event, but light service starts at 24 hours and full cure at 7 days.

What does low odour actually mean on site?

It means the solvent load is low, not that the room is smell-free. Most odour leaves during application and the first day afterwards, and cross-ventilation clears it far faster than any formulation change, so schedule the pour around the ability to open the building. Do not read a quiet nose as permission to load the floor — that is a cure clock, not a smell clock.

Which documents can you issue with an order?

The document list on this page says what can go into the shipping file, from the technical data sheet and per-component safety data sheet through to a batch certificate of analysis and a declaration of conformity for European projects. Anything beyond that is a question to ask, not a promise to assume: if a document does not exist we will say so rather than issue something vague to fill the gap.

Do you print standard numbers on your data sheets?

Not where we cannot show a test report against that specific standard. A floor can be described by what is measured without implying a certification nobody issued, and a buyer who checks will notice the difference. Where a classification does exist for a given build — an indoor emission class, for instance — it is named on that product page.

05 / 5 answers

Ordering, sampling and commercial

Do you offer custom colours and OEM?

Yes. We support custom RAL colours, private-label packaging and OEM/ODM orders.

Can we trial a sample before committing to a container?

Yes, and it is the normal first step — the lead-time table on this page is where the timing actually comes from. What we ask for in return is a photo of the substrate and the target thickness, because a sample of the wrong build tells you very little about the floor you are buying.

Do you publish a price list?

No, deliberately. Our sets are quoted ex-works in Dongguan or FOB/CIF to your port, and a printed per-square-metre rate would be wrong for almost every buyer who read it, since it silently assumes your freight, duty, slab and labour. What we do publish is the quantity — consumption per layer — so your own landed rate can be turned into a defensible number on the cost page.

Why do two quotes for the same room differ so much?

Almost always because they are not specifying the same build. Design thickness, how much aggregate sits in the wear layer, whether priming is one pass or two, and what the slab needed first all move the mass of material, and the mass is what costs money. Ask for the layer-by-layer quantity and a comparison becomes possible.

What is the warranty?

Up to 10 years on epoxy systems when installed per our guidelines.

From our quotation table

Lead time by order size

Stock colours ship first; batch production starts when the deposit lands. The same ladder the sales team quotes from.

Order quantityLead timeNotes
Sample (≤ 2 sets)2–4 dayscourier freight collect via DHL / UPS / FedEx, shipping at your cost; 5–7 days door to door
1–49 sets5–7 daysStock colours first; standard export packing included
50–199 sets10–12 daysIncludes batch mixing and in-house QC record per batch
200–999 sets15–20 daysProduction slot reserved after 30% deposit
FCL / 1000+ sets22–28 daysConfirmed against the shipping schedule; FOB Shenzhen or Guangzhou
From our MOQ table

What we can change, and from how many sets

5 sets

Colour matching

RAL / Pantone reference or a physical sample; we send a wet film for approval before batch production.

20 sets

Own-brand labelling

Your logo and language on the pails and carton; artwork in AI/PDF. Blank labelling available below this MOQ.

50 sets

Packaging & carton

Pail size, carton printing, palletising and shipping marks per your export requirement.

200 sets

Full OEM / ODM

Formulation adjustment (gloss, cure speed, aggregate, conductivity range) with TDS and CoA issued under your brand.

From our packing table

Standard export packing

Two-pail kits, palletised and corner-boarded. Your freight forwarder needs the pallet footprint and net weight per pallet, so both are given rather than a single carton figure.

SystemKit compositionPalletContainerShelf life
Coloured sandPart A 20 kg + Part B 5 kg (25 kg/set, two pails)20 sets (500 kg net) per 1200 × 1000 mm pallet, stretch-wrapped with corner boards400 sets / 20 ft · 800 sets / 40HQ12 months
Self-levellingPart A 15 kg + Part B 5 kg (20 kg/set, two pails)24 sets (480 kg net) per 1200 × 1000 mm pallet, stretch-wrapped with corner boards480 sets / 20 ft · 960 sets / 40HQ12 months
CementitiousPowder 20 kg (kraft valve bag) + liquid 5 kg pail (25 kg/set)40 bags (1,000 kg net) per 1200 × 1000 mm pallet, shrink-wrapped, liquid pails interleaved800 sets / 20 ft · 1000 sets / 40HQ6 months
What is in the shipping file

Documents and cover we can issue

Issued to the factory as a supplier. A test report or an emission class that belongs to one specific formulation is named on that product page instead — not here.

ISO 9001

Quality management system for the flooring coatings line

Certificate copy + audit scope on request

SGS tested

Adhesion, hardness, abrasion and VOC on finished film

Test report per batch on request

CE / DoC

Declaration of conformity for European projects

DoC issued with shipment documents

French A+ VOC

Indoor air-emission class for living-space floors

Classification sheet on request

PICC product liability

Product liability cover for exported goods

Policy summary on request

MSDS / SDS

Per component — needed for sea and air freight approval

Issued with every shipment

Your question is not on this page

Send the room photo, the slab age and what the floor has to take — we answer with the build-up, not a brochure.

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